Pricing & how our plans work

Standard Dose
This is the usual starting point for hormone replacement therapy (HRT). It follows national guidelines and works well for many women with mild to moderate menopause symptoms. It uses a smaller amount of hormone and is generally the most cost-effective option.
Examples:‍

Estradiol patch: 25–50 microgramsOral estradiol: 1–2 mg daily

Adjusted dose
If your symptoms aren’t fully relieved by the standard dose, your clinician may increase your dose. This is a safe and common approach, especially for women with more severe symptoms or those going through early menopause.

An adjusted dose might involve:‍

Using more of the same product (for example, two patches instead of one).Switching to a stronger version of the same medicine.

Why This Can Affect Cost
Adjusted doses can sometimes be more expensive because:
Different strength products usually cost more.
You may need a larger quantity of the medication each month.
Example:

If you're using a 50 microgram patch twice a week, that’s 8 patches a month.If you move to 100 micrograms, you might use two patches at a time-doubling your monthly supply.

Balancing Cost and Care
Your treatment will always be guided by what’s best for your body, not just cost. Our clinicians aim to use the most effective and affordable form of medication.

If cost is a concern-particularly with private prescriptions — do speak to your clinician. There are often equivalent options at different price points.

The price of your plan will not reduce if you choose not to use the optional benefits. If you have any question about the price of your plan, please contact the care team. We will always try our best to accommodate what you need.

Together, you and your clinician will decide once you're on the treatment plan that works for you. We will then reduce the cost of your plan as you need fewer appointments. This is how your original plan will transition into your annual plan. You can then choose when to start that annual plan.

If you are receiving medication, this will be shipped to you every 3 months. We also include a full annual review with a blood screening to support and monitor your long-term health. You will still have access to message your clinician via WhatsApp, in case anything comes up or you have any questions at all.

If you are currently receiving treatment with Voy weight loss, our plans can work well around your medication. You will have a dedicated login for your Voy Menopause account and benefits, to keep things simple. As a Voy patient, you will be the first to be offered an exclusive discount to use all of the Voy Menopause services (appointments or blood tests).

If you are on NHS HRT, you can choose one of our non-hormonal treatment plans to get additional support that is tailored to your needs. This includes our CBT plan, which is specifically designed for support during menopause. If this is something you'd like to explore, please reach out to our care team at help@joinvoy.com to find out more

We are a private service. We understand that you may be wanting a higher level of support than the NHS can provide, or be looking for care more personalised to your unique situation. Our goal is to support as many women as possible by providing expert, affordable care.

We are covered by the WPA cash plan. Other insurance providers may cover our service, it is worth checking with them. Please ask the care team for a receipt for your care, if you need it for insurance reasons.

We share a summary of your appointment with you after it, and this can be shared with your GP so that your medical records are kept up to date. It also gives you a very detailed record of your appointment, so you can refer back to it.

Blood test results will also be shared with you, and you can share those with your GP. Your results will be sent to you via email after you have had your appointment.